When I lived at home I couldn’t care less about the cable. We always had basic cable and I was quite content. However I did pay for the internet out of my pocket when I lived there since I was the major bandwidth user. Fast forward to my living on my own and I get to pay for cable! FUN! My first experience down this road is with Time Warner cable.
It is clear from spending five minutes on the site that they want to be your one and only for cable, internet and nowcable phone service. Most plans they offer give slight price reductions to the “All The Best” package, which is the phone, internet and cable plan. Verses the prices for just cable or cable and internet (which is what I care about).
Last year I setup a nice little plan for 7mbs cable internet and what I called the “smart” option of digital cable. My choice gave me education channels and discovery, history, TLC (or whatever they call it now). I guess I didn’t realize at the time that the plan I signed up for runs out after a year. Last month my bill shot up from $65.00 to $97.00 a month! Confused and annoyed I contacted Time Warner billing. Turns out the prices got hiked all over the place and since the deal I got a year ago expired I was left with something else which was essentially the same options digital cable and internet. However now, it was $10.00 more expensive! So $75.00 would get me rolling again.
“Forget it” I said. I asked the girl on the other end of the phone “Look, I’m not going to pay inflated prices. Either you give me an attractive option for cheaper cable or I’ll just cancel it and read a book.”
She took a few minutes and said “Well there is broadcast cable.”
“What is that?” I asked?
“Well its channels 2-35, it costs $12.00 a month.” - “SOLD!” I said almost cutting her off.
So I ditched the digital cable, going back to good old analog, and I’m down to 30 channels, which really is fine. We only really watch morning news, Discovery and some others that SHOULD be there. I really can do without Food Network since it makes me eat.
But… Last week I got another bill for $97.00. So I had to call them back and charge the ant hill again. The conversation went something like this.
“I ordered broadcast cable and I got a huge bill again, please fix it now.”
“Ok let me check your account…” (5 minutes of keyboard clicking)
“Hey, out of curiosity, what other options do you have that are cheaper than the cheapest digital cable.”
“Well, there isn’t anything aside from the broadcast cable.”
“So you’re saying there isn’t a basic cable non-digital?”
“Oh, there is, but our digital cable is cheaper at $50-something dollars.”
“Wait, so broadcast is $12.00 and then the next step is $50+ dollars? Isn’t that a bit crazy?”
“I’m sorry thats all we have.”
He helped me out getting my broadcast cable up and fixing my bill, but still it pissed me off. Not having another option for cable other than broadcast is nuts.
Then that same day I learned that next year all cable in California has to be digital cable. Hopefully I won’t be in a Time Warner district by then, because I hate them.
Other people who hate Time Warner:
GearBits
Right Thinking
Assistant/Atlas